Service management

ArchiMate-element Service management

Elementtype	:	ApplicationService
Element-id	:	Id-ac29804c-ab7c-85ac-4954-4ca5b0ea6e6d
ArchiMate-model	:	Generieke Referentiearchitectuur
Label	:	Service management
Documentatie	:	Het faciliteren van de service management processen service desk, incident management, problem management en change management.
Externe informatie	:	http://en.wikipedia.org/wiki/IT_service_management
ArchiMate-views	:	Beheer-specifieke applicatiediensten
Relaties	:	Service management verbijzondert Beheer (SpecializationRelationship) IT-service-management-systeem realiseert Service management (RealizationRelationship)

Contextdiagram